Patient Universe

By Esperity

Your community. Your members. Your data.

Patient Universe gives patient organisations a branded, EU-hosted online space for their members, built for GDPR. Members can take part anonymously, and your organisation keeps control of its data.

Member log-in
People talking together in a community meeting
  • Your own brand
  • Private groups
  • Anonymous if members wish
  • EU-hosted
  • Built for GDPR

Who it's for

Four people discussing documents together around a meeting table

Pharma & life-science partners

Ask for patient input through advisory boards and partnership programmes, run as a non-promotional service under a written agreement at fair market value, with the patient organisation's agreement.

Discover for pharma & life-science partners

Group chats are not built for patient communities

Patient organisations do vital work with small teams. But their communities are often scattered across tools that were never made for health conversations.

Scattered

Members spread across WhatsApp, Facebook, e-mail lists and newsletters.

Not safe enough

Public platforms are the wrong place to talk about a diagnosis or treatment.

Not yours

Social networks own the conversations, the contacts and the data.

Patient Universe brings it all together, in one place you control.

Three people looking at a laptop together at a table

A ready-made online home for your community

We build and host community platforms for patient organisations. Each organisation gets its own branded page, chooses which modules to switch on and manages members, content and moderation from one simple admin area. No technical skills needed — we set it up with you and train your team.

Your own web address
yourname.patientuniverse.com
Modular
switch features on or off at any time
Multilingual
EN, FR, NL, ES
Explore all features

Pick the modules your community needs

Start simple. Add modules as your community grows.

Generate insights — without giving away your community

Your members' experiences are your organisation's most valuable asset. With Patient Universe you run your own surveys, follow trends in your community and decide yourself what you share with partners — aggregated results, never your member list.

  • You are the data controller
  • Sponsors and partners have no access to member data
  • Members decide themselves whether to take part in projects
How it works for patient organisations

Made with people living with a condition in mind

Anonymous if they wish

A random ID instead of a name.

No passwords

Secure log-in link by e-mail.

Health data protected

EU-hosted, explicit consent and encryption of sensitive information.

Works on any device

Members can take part on phone, tablet or computer.

Trusted knowledge, close to home

Looking for your community? Your organisation will send you an invitation.

A woman reading on a tablet on her sofa

Live in four simple steps

  1. 1

    Book a call

    Tell us about your organisation and your members.

  2. 2

    Choose your modules

    We help you pick what fits your community.

  3. 3

    We set it up

    Your brand, your languages, your first content; we train your team.

  4. 4

    Invite your members

    Open the doors and start the conversation.

Book a call

Working with patients as a pharma or life-science partner?

Ask for patient input through advisory boards and partnership programmes, run as a non-promotional service under a written agreement at fair market value, with the patient organisation's agreement.

Discover for pharma & life-science partners

Built by people who work on the patient side

Esperity works with patient organisations, scientific societies and healthcare partners across Europe on patient communities, patient education and clinical trial finders. Patient Universe brings that experience together in one platform.

About Esperity

Frequently asked questions

More questions? See all features →

Talk with us about your community

Book a call. We'll show you Patient Universe and what your community could look like.